Home / Driver Updater / Touchpad
The cursor does not move, the touchpad page is gone from Settings, or two-finger scroll and gestures stopped after a Windows update. Unlike a mouse, a touchpad does depend on its own driver: Synaptics, Elan or the Windows Precision driver, plus the I2C controller it sits on. When the driver is missing, Windows either shows a generic “HID-compliant mouse” or nothing at all. The free scan shows which one is missing.
Your PC is currently running: Windows
The cursor does not move from the touchpad, while a USB mouse works. If the touchpad is not disabled by the Fn key, it is usually the touchpad or I2C driver.
Settings > Bluetooth & devices has no Touchpad page, and Device Manager shows no touchpad entry or an unknown I2C device. The controller the touchpad hangs on has no driver.
The cursor moves, but scroll, pinch and three-finger gestures do nothing. The touchpad is running on a generic mouse driver instead of the Synaptics, Elan or Precision one.
The touchpad worked, a Windows update replaced the driver, and now it lags, jumps or is gone until the next restart.
A free scan can identify the installed hardware and show available driver information.
These are the standard Windows checks - they take a few minutes and sometimes do the trick:
The weak spot of the manual route: at the "Update driver" step Windows searches only its own catalog, which is often missing or outdated for the exact model - it can report that the best driver is already installed even when a newer one exists. The free scan checks your devices against a database of 1,000,000+ drivers, so one pass shows whether better versions are available.
The application identifies the hardware installed on your PC and checks the current driver information.
See detected devices, installed driver versions and available updates. Nothing changes during the scan.
Review the results and decide which available updates you want to apply.
A license is required only if you choose to apply the available updates.
| Searching manually | Automatic detection |
|---|---|
| −Find the exact device model | ✓Installed hardware is identified |
| −Search by Hardware ID | ✓No Hardware ID required |
| −Compare versions and architecture | ✓System and driver details are shown |
| −Check devices separately | ✓Multiple devices are checked together |
Yes. It reads the hardware ID of the touchpad and of the I2C controller it sits on, so it identifies the Synaptics, Elan or Precision driver that fits this laptop model. These are the drivers a clean Windows install often replaces with a generic mouse entry, which is why gestures disappear.
Often yes. When the I2C or Serial IO controller from the chipset has no driver, Windows cannot see what is connected to it, and the touchpad simply does not appear. The scan checks the chipset and I2C entries together with the touchpad itself.
Windows Update sometimes swaps the maker's Synaptics or Elan driver for a generic one. The cursor still moves, but the extra gestures live in the maker's driver. Rolling back or installing the right driver for the model brings them back.
No. Nothing changes during the scan. Driver updates are applied only after you review the results and choose what to update.
Yes. Each detected item can be reviewed, applied or skipped individually. Backup and restore options are available before updates are applied, so a previous driver version can be restored if necessary.
The button downloads Outbyte Driver Updater, a Windows desktop application. The website itself does not scan your computer in the browser - the check runs in the application after you install and start it.
The scan and results are free. A license is required only if you choose to download and apply the available updates. Current pricing and license terms are shown before purchase.
Supports Windows 11 and 10 · Uninstall anytime via Settings → Apps · If no updates are found, the scan still shows the current driver state of your devices.
Run a free scan to check the drivers this PC is using and see available updates.